Website Privacy Policy

Orbis Singapore is committed to ensuring that the personal information provided by all of our donors is treated with respect, kept confidential and used solely for the purpose for which it was supplied. Below is our policy regarding the protection of donor and visitor information.



We may collect the following kinds of information:

a. Information you provide

Orbis Singapore collects information from you when you provide it to us. This happens when you:

· Make a donation to us in person, by mail or on our website

· Make a donation to us through a third party website we are listed on

· Participate in our event or volunteered with us

· Subscribe to our e-newsletters

· Make an enquiries by phone, via our website or social media

· Visit one of our websites or social media pages via tools such as cookies

· Apply for a job

The information you provide us may include information that personally identifies you ("Personal Information" or "PII"), such as name, email address, phone number or your mailing address. We also may collect your credit card or bank information in order to process payments. You should also know that Orbis Singapore automatically stores information about your usage of our website or applications, which we may use for marketing purposes.

If you have applied for a job or a volunteering position and was unsuccesful, we will delete your information after one year. Your personal information will not be used for marketing purposes and we do not provide your personal data to third parties for commercial purposes.

b. Information from cookies and similar devices

Orbis Singapore uses cookies, web beacons, embedded scripts and similar methods to collect information about how users use and interact with our services through our website and applications. Cookies can also be used to remember you and your preferences. You can disable cookies through your browser settings, in which case some of the features of our services may not function properly.

c. Information from mobile devices

If you are interacting with our website or applications on a mobile device, your mobile carrier may automatically send us your device and hardware ID, device type, carrier, carrier user ID, the content of your request and basic usage statistics about your device. This information is stored automatically, but Orbis Singapore will not use it for any purpose. If you provide it to us or send us a message from your mobile device, we may also collect your phone number. Your device may also store information about your usage of our website and applications. Please consult your device documentation on how to manage local storage.

d. Information based on Standard Web Protocols

When you access our website through a browser, application or other client, like other web providers, our servers automatically record certain information. This data is recorded in server logs and may include information such as your web request, your interaction with the website, the website that you were visiting when you came to our website, your Internet Protocol (IP) address, your browser type and language, the date and time of your request, and your cookie data.

e. Information from Social Media

Information from social networking sites (such as Facebook and Twitter). We collect information from social media activity, including likes, shares and tweets about our content on social networking sites.

2. How We Use The Information We Collect

Information we collect is used to provide, maintain and improve the services offered by Orbis Singapore. We may combine information we collect from various sources to improve the efficacy of our service offerings. We may perform statistical, demographic and marketing analyses, including to determine how users interact with the Platforms, the level of interest in the Platforms, and to customize products and services for you. We may use information to contact you about the services, and send you information that you have requested.

a. Financial Information

Orbis Singapore will use financial information to facilitate a donation or other transaction. Orbis Singapore may collect credit or debit card information. Personal financial information in the form of a credit card number and expiration date are only collected if a user wishes to make a donation through Orbis Singapore online. This information is not stored or maintained by Orbis Singapore when entered online. All online transactions are protected and securely transmitted using algorithms such as TLS/SSL and the most current encryption protocols.

b. Transactional Information

Orbis Singapore may use transactional information for marketing and management purposes to provide or improve any products or services that Orbis Singapore may offer. In addition, Orbis Singapore may also share such transactional data on an aggregated basis (which will not identify any particular user) with third parties, such as vendors, advertisers, or business partners.

c. Technical Information

Orbis Singapore may use technical information, such as your IP address or browser type, to help diagnose problems with Orbis Singapore’s servers, analyze Platforms usage trends, track user movements on the Platforms, and to otherwise improve, manage and monitor the Platforms.

d. Business Transactions

In the event that Orbis Singapore goes through a business transaction such as a bankruptcy event, merger, investment transaction, or acquisition by another entity involving the sale of all or a portion of its assets, the Personal Information collected by Orbis Singapore may be among the assets reviewed.

e. Legal Action

Orbis Singapore may disclose Personal Information when legally required to do so. Orbis Singapore may also disclose Personal Information to protect against misuse or unauthorized use of the Platforms or to limit legal liability or to protect Orbis Singapore’s interests or those of others.

3. How We Share The Information We Collect

We may share the information we collect from and about you within our organization and with certain third parties. For example, we may share your information with:

· Credit card processing companies, to process your payments and donations;

· Other organizations we work with to provide services, research, products or programs;

· Other third parties to comply with legal requirements such as the demands of applicable

subpoenas and court orders; to verify or enforce our terms of use, our other rights, or other applicable policies; to address fraud, security or technical issues; to respond to an emergency; or otherwise to protect the rights, property or security of our customers or third parties.

We will never share or sell your data to a third party organisation for them to contact you for their marketing purposes.

4. Security

We recognize that security is important and take reasonable measures to protect your Personal Information from loss, misuse or unauthorized access, disclosure, alteration or destruction. We regularly review our physical and digital security, storage, and processing to ensure adherence to industry best practices.

If you believe that the Personal Information you have provided us has been compromised, or if you become aware of a potential security vulnerability in our Platforms, please contact us at [email protected].

5. Third-party Websites

There may be places on our website where you may click on a link to access other websites that do not operate under this Privacy Policy. These third-party websites may independently solicit and collect information, including personal information, from you and, in some instances, provide us with information about your activities on those websites. We recommend that you consult the privacy statements of all third-party websites you visit by clicking on the "privacy" link typically located at the bottom of the webpage you are visiting.

6. Children's Online Privacy Protection Act

This website is intended for use by persons over the age of 18. Children under 18 years should ask their parents for permission to engage with us on our website. Orbis does not seek to collect information about children under the age of 18. No information should be submitted to or posted on this website by users under 18 years of age. If you believe that we might have any information from a child under age 18, please contact us at [email protected].

7. Changes to this Privacy Policy

We will occasionally update this Privacy Policy. When we post changes to this Privacy Policy, we will revise the 'last updated' date at the end of this Privacy Policy. We recommend that you check our website from time to time to inform yourself of any changes in this Privacy Policy or any of our other policies.

8. Governing Law

This Privacy Policy shall be governed by and construed in accordance with the laws of Singapore. If you are located outside of Singapore when you use the Platforms, any information you submit thereto will be transferred to Singapore. Accordingly, by using the Platforms and submitting Personal Information thereto, you authorize the transfer of your Personal Information to Singapore. If any part of this Privacy Policy is determined to be invalid or unenforceable pursuant to applicable law, then the invalid or unenforceable provision or part will be deemed suspended and a valid, enforceable provision that most closely matches the intent of the original provision or part and the remainder of this Privacy Policy shall continue in full force and effect.

Last updated: 21/04.2020

Questions regarding our privacy policy:

[email protected]

+65 6479 5875

352 Tanglin Road #-02-03 Singapore 247671

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